Frequently Asked Questions about The Photographer's Guide to Capture NX 2.0

Is The Photographer's Guide to Capture NX2 a revised edition of your original Capture NX guide?

Is your Guide to Capture NX 1.3 discontinued?

What's new in this Guide compared to The Photographer's Guide to Capture NX?

What software is required to view your eBooks?

Is The Photographer's Guide to Capture NX2 available on CD-ROM?

Can I make a printed copy of The Photographer's Guide to Capture NX2?

I've purchased a copy of the Guide, where are the sample NEFs?

Do you offer any instructional videos to accompany the eBook?

How can I purchase The Photographer's Guide to Capture NX2?

I've ordered the Guide from your online store. Where is my download code?

I received my order receipt email from Kagi, but there is no download code!

What is your refund policy on downloads?

Q: Is The Photographer's Guide to Capture NX2 a revised edition of your original Capture NX guide?

A: No. The Photographer's Guide to Capture NX2 is completely designed to help photographers with Capture NX 2.0, while the Guide to Capture NX only covered Capture NX 1.3. Capture NX 2.0 is an entirely new product, and so is this eBook.

Q: Is your Guide to Capture NX discontinued?

A: No. The Photographer's Guide to Capture NX is still available via download for $24.99 or on CD-ROM for $29.99.

Q: What's new in this Guide compared to The Photographer's Guide to Capture NX?

A: Lots. The Photographer's Guide to Capture NX2 offers over 33% more content than the Guide to Capture NX 1.3. New topics include:

• Working with XMP data in the File Browser, including Star Ratings and Labels
• Integrating Capture NX2 into your digital workflow
  
• Which workflow applications are compatible with Capture NX2
• New recipes for Black and White Conversion and digital infrared
• How to use the Auto Retouch Brush
• How to use Selection Control Points
• How to use new Selection Gradient tools
• Appendix listing of every tool in Capture NX2 with a description of what it does and when to use it

Q: What software is required to view your eBooks?

A: You'll need a ZIP utility to extract the downloaded files, and the eBook PDF file requires Adobe Reader version 6.0 or later. It won't work with earlier versions or on Mac Preview. If you are having trouble, try opening the file from within Adobe Reader instead of double-clicking.

Q: Is The Photographer's Guide to Capture NX2 available on CD-ROM?

A: Not yet. Currently the Guide to NX2 is only available via digital download service. Most orders are available in less than an hour after being placed.

Q: Can I make a printed copy of The Photographer's Guide to Capture NX2?

A: Absolutely. Registered owners are permitted to print a copy for personal use.

Q: I've recently purchased a copy of the Guide, where are the sample NEFs?

A: The sample NEFs are available from the private users' area of my website. Refer to the instructions that came with your eBook to access this site and download the NEFs.

Do you offer any instructional videos to accompany the eBook?

A: No, but an excellent instructional video DVD series for Capture NX and Capture NX2 is available from Acme Educational.

How can I purchase The Photographer's Guide to Capture NX2?

A: Simply go to my online store, hosted by Kagi, and you can order the Guide right away!

Q: I've ordered the Guide from your online store. Where is my download code?

A: You should receive an email from Kagi with "Thanks for your purchase" in the subject line. If you don't see the email after a few hours, check to see if the email hasn't been placed in a SPAM folder.

Q: I received my order receipt email from Kagi, but there is no download code!

A: Very rarely, ISPs will scrub out HTML code from email messages. If that is the case, contact me and I'll send you your download code.

Q: What is your refund policy?

A: For downloadable products, all sales are final. Once you receive a download code from Kagi, you own the eBook.